Vicky Virtual is a virtual receptionist company that now focuses primarily on serving the legal sector. They pride themselves on offering a personal touch and catering their services to the individual needs of each client.
Their trained virtual legal receptionists work in line with PIPEDA and Data Privacy compliance regulations and know how to communicate with professionalism and provide personalized attention to detail.
Keep in mind this company may not be hiring at this time. This article is intended for informational purposes so you can keep tabs on them as a potential option.
And as a side note, we share lots more virtual assistant companies regularly in our weekly work at home newsletters, so sign up for that if you don’t already get it. It’s free!
What’s It Like To Work For Vicky Virtual?
Unlike a lot of the phone jobs we post here, Vicky Virtual isn’t your typical “call-center” type of gig. The client companies that go for a service like this one aren’t generally looking for a huge team of operators to read a script or take orders on a mass scale.
If hired, your average workday will be very different than the monotony common to many phone jobs because the specifics of each call will tend to vary quite a bit.
Depending on the situation, you might be taking messages, providing customer service, scheduling appointments, registering event attendees, qualifying leads, processing orders, or making outbound calls when requested. This is consistent with what virtual assistants typically do.
Sometimes you’ll be expected to go above and beyond the normal call of duty in order to provide customers with the help they need, and you’ll have to be pretty flexible.
On jobs like this, each individual client company might not get a huge number of calls on an average day, so receptionists generally have to juggle more than one, which means learning to handle a number of different kinds of calls, and being comfortable with constantly having to change gears.
What’s the Vicky Virtual Pay Rate?
The current hiring page states that pay will be discussed during the hiring process, so this information is not publicly available.
They do note that raises and bonuses are offered as the company grows.
Scheduling with Vicky Virtual
Vicky Virtual operates 24/7 and offers various shift combinations to fit different schedules, so this may be a great option for those of you looking for remote jobs you can do after hours.
Exact scheduling details aren’t given publicly, but you should expect to work within predetermined shifts that align with business needs.
Requirements To Apply
This company is looking for quick learners who are naturally helpful, empathetic on the phone, and skilled problem solvers. They specifically require:
- Outstanding customer service skills and the ability to quickly build rapport with callers
- Excellent written and verbal communication skills, including proper grammar and spelling
- Experience in call handling
- The ability to multitask in a fast-paced environment
- Quick learning capabilities and reliability
- A positive attitude and the ability to self-manage while staying on task
As with almost all phone jobs, a quiet workspace in your home is mandatory.
Tech Requirements
You must have:
- A noise-canceling headset
- High-speed internet (minimum 50 Mbps for both download and upload)
- A laptop or desktop running one of the following:
- Windows 7, 8, 8.1, 10, or 11
- macOS 10.13 (High Sierra) or later (including Big Sur and beyond)
- Chromebooks are not allowed
Basic PC skills are required.
Vicky Virtual Application Process
To get started, you’ll need to fill out a detailed application, including references, skills, and previous work experience. If they’re interested, they’ll contact you for the next steps.
Feedback
There are limited public reviews from current or former Vicky Virtual receptionists, possibly due to non-disclosure agreements. However, there’s no widespread negative feedback online.
The lack of gossip is a good sign, and the company appears legitimate, with no reports of non-payment.
How To Get Started
If you’d like to learn more about the Vicky Virtual receptionist position, check their hiring page and submit your application. Please note they may not be hiring at this time, so you may want to bookmark the page and check back periodically. However, there are many more virtual assistant companies that may be.
You can find out more about the industry and the companies that hire in my e-book.
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Good luck to you!
Anna Queen is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 15 years. Her findings are published weekly here at Real Ways to Earn.
