Are you looking for high-pay customer service jobs you can do from home?
Work at home customer service jobs are fairly plentiful. When I’m searching for new remote job leads to add to the job leads page, I tend to find more customer service positions than anything else.
That said, not all of the customer service positions pay very well. With the cost of living being what it is, most of us can’t scrape by anymore on rates lower than $15 an hour.
So today I did some digging around to come up with a list of work at home customer service positions that are open now AND pay at least $20 hourly.
Keep in mind that the amount of experience, education, specific skills, and the required location will vary from listing to listing. But I do hope you find something below that you qualify to apply for.
Good luck, and please don’t forget to subscribe to our work at home newsletters. It’s free, and you’ll get new remote jobs in your email as I find them each day.
6 High-Pay Customer Service Jobs From Home
ParentSquare – Customer Support Lead. Full-time. Remote (U.S.). Lead and mentor a small team of customer support agents for ParentSquare’s K–12 communication platform. Responsibilities include coaching agents, managing escalations, ensuring efficient ticket and chat handling, and collaborating with the Customer Support Manager to improve training and internal processes. Requires high school diploma, 2+ years of customer support experience (preferably SaaS), excellent communication and project management skills, and prior leadership experience. Knowledge of school communication or SIS tools a plus. Pay: $27–$30/hour DOE. Offers employer-paid health insurance (with dependents), 401(k) match from day one, stock options, PTO, 16 paid holidays (including your birthday), and full remote setup support.
Endurance Warranty Services – Direct Mail Sales Representative. Full-time. Remote (U.S.). Handle inbound and outbound calls to prospective customers, averaging 20–30 calls per day and closing approximately 25% of inbound calls. Responsibilities include identifying customer needs, presenting and selling vehicle service contracts, overcoming objections, and maintaining a positive, high-energy approach. Requires 1–3 years of commission-based or performance-driven sales experience (preferably in a call center), strong negotiation and communication skills, and proficiency with CRM systems. High school diploma or GED required; bilingual (English/Spanish) and Property & Casualty license preferred. Compensation is 100% commission with average annual earnings of $125K–$150K. Includes paid training, computer equipment, internet stipend, PTO, 401(k) with match, and health, dental, and vision insurance.
Brightwheel – Bilingual (Spanish) Account Executive, Upsell. Full-Time. Remote (U.S. only). Partner with existing Brightwheel customers to expand their product usage and drive business growth in the early education industry. Responsibilities include conducting high-volume outreach (often in Spanish), managing the full sales cycle from lead generation to close, booking demos, achieving monthly sales targets, and maintaining organized records in Salesforce. Requirements: fluency in Spanish (spoken, written, and read), proven sales experience with a consultative approach, strong organization and time management skills, adaptability in a fast-paced environment, and a growth mindset. Pay: $75,000 OTE (includes base pay plus uncapped commission) with equity opportunities. Benefits include medical, dental, and vision coverage (valued at $15K+), paid parental leave, flexible PTO, and 401(k) enrollment. Offers a collaborative remote culture focused on empowering educators and improving early childhood education.
SmartAsset – Client Experience Specialist. Full-time. Remote (U.S., contiguous states). Make 200+ outbound calls daily to connect consumers with vetted financial advisors, schedule consultations, and guide users through the process. Responsibilities include logging interactions in CRM, meeting performance metrics, and supporting user experience improvements. Requires 1+ year of high-volume call center experience, strong organizational and communication skills, and ability to meet quotas in a fast-paced environment. Must be available Mon–Fri, 9am–6pm EDT, with some holiday/weekend availability during peak seasons. Compensation $45,000 base + $15,000 commission + equity, with benefits including medical, dental, vision, life insurance, disability coverage, FSA, 401(k), paid leave, pet insurance, home office stipend, and financial literacy mentoring.
Reynolds and Reynolds – Helpdesk Support Technician. Full-time. Remote (U.S., EST hours). Provide first-line IT support for auto-dealership clients, troubleshooting hardware, networking, and Active Directory issues. Responsibilities include documenting tickets, repairing desktops/laptops (motherboards, NICs, video cards, monitors, keyboards), resolving printer/scanner/wireless issues, and supporting switches, routers, firewalls, and Microsoft Server/Exchange environments. Requires 2–3 years of IT helpdesk/desktop support experience, IT certifications or technical education, and strong knowledge of Active Directory domains and ticketing systems. Salary $50,000–$55,000/year plus benefits, including health coverage, 401(k) with match, and paid time off.
Vetcove – Technical Support Associate. Full-time. Remote (U.S.). Act as the frontline support for veterinary clinics and vendors using Vetcove’s eCommerce platform. Responsibilities include investigating and resolving technical issues, troubleshooting bugs and data discrepancies, reproducing and escalating software problems, querying and validating platform data, managing support tickets, and collaborating with Product and Engineering teams. Requires 1+ year of experience in technical support, product operations, or QA (SaaS/web preferred), strong troubleshooting and analytical skills, and familiarity with APIs, JSON, and debugging tools. Excellent communication, empathy, and multitasking abilities are essential. Salary $50,000–$80,000/year plus bonus, equity, and benefits.
For More Job Leads – Check FlexJobs For Even More Well-Known Companies Hiring Remotely
FlexJobs is one of my favorite sites to use for finding remote jobs and learning about new companies that hire remotely. Most of what I see there when I check the listings pays well above minimum wage and are known companies.
The great thing about FlexJobs is that they guarantee ALL listings are scam-free. They list hundreds of jobs — all of which are either remote or flexible in nature — five days per week. There are also no ads on the site.
Because there are no ads, they do charge a membership fee since that is the only way they can see a return on their job-searching efforts.
But it’s cheap — you can get access to their listings for just $2.95 for a few weeks to be sure you like it!
If you sign up and don’t like it, it’s very easy to cancel right away so you are not billed again for the following month.
Go here to check out FlexJobs.
Anna Thurman is a work at home blogger and mom of two. She has been researching and reviewing remote jobs for over 15 years. Her findings are published weekly here at Real Ways to Earn.
